Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the website located on the Internet at relocat.me and the Relocat mobile application located on the Google Play, AppGallery and App Store platforms can receive about the User during use of the application.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the processing of personal data in accordance with this Privacy Policy.

 

Interpretation and definitions

Interpretation

Words in which the initial letter is capitalized have the meanings determined under the following conditions. The following definitions have the same meaning whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

Administration of the mobile application, site - authorized employees to manage the mobile application, site, acting on behalf of LTD SK TEAM, location address: Georgia, Tbilisi, Vaki district, 55 Chavchavadze Ave., hello@skr-team. com, which organize and (or) carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

Personal data - any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data).

Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

Confidentiality of personal data is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their distribution without the consent of the subject of personal data or other legal grounds.

User of a mobile application, website (hereinafter referred to as the User) is a person who has access to a mobile application, website via the Internet and uses the application.

Cookies are a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request every time they try to open a page of the corresponding site.

An IP address is a unique network address of a node in a computer network built using the IP protocol.

 

1. Collection and use of your personal data

1.1. The User's use of the mobile application, website means acceptance of this Privacy Policy and the terms of processing of the User's personal data.

1.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the mobile application, site.

1.3. This Privacy Policy applies to the mobile application, website.

1.4. The administration of the mobile application, the site does not verify the accuracy of the personal data provided by the Application User.

 

2. Types of data collected

Personal Information

2.1. This Privacy Policy establishes the obligations of the Administration of the mobile application, site for non-disclosure and provision of a regime for protecting the confidentiality of personal data that the User provides at the request of the Administration of the mobile application, site when registering in the mobile application, site.

2.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form in the mobile application, the site includes the following information:
2.2.1. last name, first name, contact phone number of the User;
2.2.2. images downloaded by the User from the memory of a mobile device;
2.2.3. the User’s image posted in his Google account and VK account;
2.2.4. list of User contacts from Google account and VK account;
2.2.5. list of User contacts from the phone book.

Usage data

2.3. The mobile application and website collect personal data (last name, first name of the User, contact phone number of the User, images posted in his Google and VK accounts or downloaded from the memory of a mobile device, lists of contacts from Google and VK accounts, phone book), as well as collection of statistics about the IP addresses of its visitors.

Information about personal data (last name, first name of the User, contact phone number of the User, images posted in his Google and VK accounts or downloaded from the memory of a mobile device, contact lists from Google and VK accounts, phone book) is used for the purpose of transferring this information to other mobile users’ applications, sites where the User is already in the list of Google contacts and VK accounts.

Information about visitors’ IP addresses is used to identify and solve technical problems and to monitor the legality of financial payments.

Usage Data may include information such as the Internet Protocol address of the User's Device (e.g., IP address), browser type, browser version, the pages of our Service that the User visits, the time and date of the visit, the time listed on those pages, unique device identifiers, and other diagnostic data.

2.4. Any other personal information not specified above (order history, list of User's contacts from Google account etc.) is subject to secure storage and non-distribution, except as provided in paragraphs. 4.2. and 4.3. of this Privacy Policy.

Usage data is collected automatically when you use the Services.


2.5. The User's contact list is used and transferred to another User, provided that the User has agreed to synchronize his account with social networks and the phone book for the purpose of searching for general recommended contacts located in the accounts of other Users.

Information from Third Party Media Services

The Company allows the User to create an account and log in to use the Service through the following Third Party Media Services:

The User also has the option to share additional information with the Company through a Third Party Media Service account. If You choose to provide such information and Personal Data, during registration or otherwise, the User gives the Company permission to use, transfer and store them in accordance with this Privacy Policy.

Relocat use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

 

3. Purpose of collecting user's personal information

3.1. The User's personal data The administration of the mobile application, site can use for the following purposes:

3.1.1. Identification of the User registered in the mobile application, website, for placement in the database of specialists of the mobile application, website.

3.1.2. Establishing feedback with the User, including sending notifications, requests regarding the use of the mobile application, website, provision of services, processing requests and applications from the User.

3.1.3. Determining the location of the User to ensure security, prevent fraud.

3.1.4. Confirmation of the accuracy and completeness of personal data provided by the User.

3.1.5. Notifications to the User of the mobile application, website about the status of the Application.

3.1.6. Providing the User with effective client and technical support in case of problems associated with the use of the mobile application, website.

3.1.7. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information from the mobile application, website.

3.1.8. Implementation of advertising activities with the consent of the User.

 

 

4. Methods and terms of processing personal information

4.1. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

4.2. The User agrees that the Administration of the mobile application, site has the right to transfer personal data to third parties, in particular, the developer, real estate company, solely for the purpose of fulfilling the User's application, executed in the mobile application, site.

4.3. The User's personal data may be transferred to authorized state authorities only upon request and in the manner prescribed by the legislation of the country of request.

4.4. In case of loss or disclosure of personal data, the Administration of the mobile application, site informs the User about the loss or disclosure of personal data.

4.5. The administration of the mobile application, site takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

4.6. The administration of the mobile application, site, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

 

5. Obligations of the parties

5.1. The user is obliged:

5.1.1. Provide information about personal data necessary to use the mobile application, website.

5.1.2. Update, supplement the provided information about personal data in case of changes in this information.

5.2. The administration of the mobile application, site is obliged to:

5.2.1. Use the information received solely for the purposes specified in clause 3 of this Privacy Policy.

5.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clauses. 4.2. and 4.3. of this Privacy Policy.

5.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

5.2.4. Block personal data relating to the relevant User from the moment the User or their legal representative or authorized body for the protection of the rights of subjects of personal data has applied or requested for the period of verification, in case of revealing false personal data or illegal actions.

 

6. Responsibilities of the parties

6.1. The administration of the mobile application, site, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of Georgia, except for the cases provided for in paragraphs. 4.2., 4.3. and 6.2. of this Privacy Policy.

6.2. In case of loss or disclosure of Confidential Information, the Administration of the mobile application, site is not responsible if this confidential information:

6.2.1. Became public property before its loss or disclosure.

6.2.2. It was received from a third party until it was received by the Administration of the mobile application, site.

6.2.3. Was disclosed with the consent of the User.

 

7. Disputes resolution

7.1. Before going to court with a claim for disputes arising from the relationship between the User and the Administration of the mobile application, the site, it is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute).

7.2 The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.

7.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Georgia.

7.4. The current legislation of Georgia applies to this Privacy Policy and the relationship between the User and the Administration of the mobile application, site.

 

8. Additional terms

8.1. The administration of the mobile application, site has the right to make changes to this Privacy Policy without the consent of the User.

8.2. The new Privacy Policy comes into force from the moment it is posted in the mobile application, on the website, unless otherwise provided by the new version of the Privacy Policy.

Contact us

If you have any questions about this Privacy Policy, you can contact us: