In the text of this Agreement, the following terms are given the following meaning:
"Company", "We", "Our", "Us", "Us" or any other similar derivatives (depending on the context) means the following entity: LTD SK TEAM, address: Georgia, Tbilisi, r -n Vaki, Chavchavadze Ave., 55, firstname.lastname@example.org , who own or manage the Application.
"Application Content" means all objects placed by the Company and/or third parties (with the permission of the Company) in the Application, including design elements, text, graphics, illustrations, virtual objects, videos, programs, music, sounds, information, notifications and any other similar objects, their collections or combinations.
"Updates" means a software patch or software package for the Application, which is released from time to time by the Company, is offered for free download by Users who already use the Application, and is aimed at fixing non-working functions of the Application, eliminating bugs (errors) in the operation of the Application, or introducing small software components to ensure greater security and compatibility of the Application with devices.
"Platform" means the cloud platform on which the Company has placed the Application for its subsequent download by the User. This Application is available for download from the App Store, Google Play, AppGallery.
"Application Software" means the software developed by the Company (and/or third parties on behalf of the Company) for the Application, including, but not limited to, all software, scripts, codes (HTML codes), programs, etc.
"User", "You", "Your", "Your", "Your" or any other similar derivation (as the context requires) means the person who (1) uses the Application and accessed the Services; and (2) has agreed to comply with the rules for using the Application, set forth in the text of this Agreement, by using the Application.
"Expert", "Professional", "Specialist" means that the User has chosen the role of an expert or specialist in relocation issues and is ready to provide their services, advice, post their comments, reviews, etc.
"User Content" means (1) all postings made by a User on the Application, including but not limited to comments; estimates; reviews; reports; feedback; posted videos, photos, music and other media files; placed likes; ratings and / or any other forms of activity available to the User, as well as (2) any other content created by the User.
"Application" means the following mobile application: Relocat, which the User downloads through the Platform on a smartphone or other device.
"Services" means both Application Content and Application Software.
"In-app purchase" means the receipt by the User of the internal currency "Catcoin" for a fee, which he can use for additional features and / or for the purposes of remuneration / donation for the assistance and support provided.
2. Joining the agreement
2.1. This User Agreement (hereinafter referred to as the "Agreement") defines the rules and procedure for using the Application, the rights and obligations of Users, and also regulates the behavior of Users when gaining access to the Application and Services.
2.2. The User accepts the terms of this Agreement by continuing to use the Application.
2.3. This Agreement is binding on its parties (i.e. for the Company and the User). Assignment by the User of their rights under this Agreement is possible only after obtaining prior written consent from the Company.
2.4. If you are the legal representative (parent, guardian) of a minor User, in this case you automatically agree on your own behalf and on behalf of such a minor User to the terms of this Agreement.
Notice to Users
2.5. The User accesses the Application and / or its Services through the Platform or social networks (for example, Facebook, VKontakte, Odnoklassniki), in case the user accesses they are automatically considered to have accepted the terms of the user agreement of such Platform or social network.
2.6. The User acknowledges that his agreement with the mobile network provider (hereinafter referred to as the "Provider") will apply to the User's use of this Application. The User also acknowledges that the Provider may charge the User from time to time for data transfer services when using certain functions of the Application, as well as any other fees and charges arising in connection with such transfer and for which the User undertakes to be responsible. If the User is not the Provider's bill payer on a smartphone or other device used to access the Application, it is assumed that such User has received permission from the bill payer to use the Application.
2.7. The User is the sole responsible person for checking and monitoring the compliance of the installed Application with the technical features/capabilities of a smartphone or other device and/or other restrictions that may be applicable to the User and/or his smartphone or other device by third parties, including the Internet provider.
3. Users of the app
3.1. People experiencing difficulties when relocating to a new country, as they lack experience, connections, trusted sources of information, time, knowledge of the language and laws.
More than 30% of relocators will look for and contact specialists who will advise and help resolve issues related to paperwork, the application of the laws of the respective country, renting/purchasing a home, organizing everyday life for a certain fee/donation.
Remuneration / donation for the assistance provided is carried out at the initiative of the user in the form of a “Catcoin”, purchased and transferred to a specialist or the Administrator of a mobile application, site. The specialist has the right to use the received “Catcoin” at his own discretion, including to raise his rating, transfer it to other users or the Administrator of the mobile application, site
and so on.
The application allows you to easily find such a trusted specialist and get information and their advice.
Create a personal account
3.2. The use of the Services is possible both by Users who have gone through the procedure for creating a personal account (cabinet), and by Users who have refused such creation. Unregistered Users do not have access to the following Services:
Gaining access to data of specialists, other users (contacts of mutual friends and acquaintances)
3.3. To remove these restrictions and obtain full access, the User must create his personal account (office). Based on the completion of registration, the User receives a unique login and password.
3.4. This Agreement applies equally in full (without any exceptions) both to Users with a personal account (cabinet) and without it.
3.5. To create a personal account (cabinet), the User must provide the following information about himself:
Registration for individuals:
Full name, e-mail
3.6. The registered User, who is a Specialist, provides his consent to access to his personal data to other users upon registration.
4. Intellectual property
4.1. The User receives a non-exclusive, non-transferable, non-sublicensable, ONLY personal (non-commercial) license to the Services (the "User License"). The User undertakes not to use the Services for any other purpose. The User shall obtain the specified User License ONLY subject to compliance with ALL the terms of this Agreement.
4.2. The User license terminates automatically when the Application is removed from the User's smartphone or other device. Nothing in the text of this Agreement should be construed as a right for the User to obtain any other license to use intellectual property owned or owned by the Company, other than the one provided above.
Company intellectual property
4.3. The Company owns, without exception, all property rights, including intellectual property rights, to all Application Content, as well as the Application Software. The Application Software and the Application Content are protected by copyright in accordance with the current civil legislation of Georgia, as well as international treaties and conventions in the field of protection of intellectual property.
4.4. USERS ARE PROHIBITED to copy, reproduce, modify, compile, distribute, display in any form, publish, download, transmit, sell (in whole or in part), alienate in any way possible for a fee or free of charge, sublicense, distribute in any way or use the Application Content and the Application Software, except when such actions are DIRECTLY permitted by the terms of this Agreement or the current legislation of Georgia.
4.5. Nothing in the text of this Agreement can be interpreted as transferring to the User any exclusive rights to the Application Content (in whole or in a separate part) and/or the Application Software.
4.6. The Company owns all rights in respect of trademarks, commercial (business) names, brands, logos registered in its name (hereinafter referred to as "Trademarks"). Such Trademarks are protected by applicable law and NOTHING in this Agreement shall be construed as granting any license to the User to use such Trademarks.
5. How to work with the app
5.1. The User undertakes to comply with the following rules when working with the Application:
(1) comply with all obligations assumed by the User in connection with accession to this Agreement; And
(2) provide reliable data about yourself to create a personal account (office); And
(3) not to impersonate any other person, including, but not limited to, not to provide any data of third parties (without obtaining their direct, prior and informed consent) to create a personal account (cabinet); And
(4) inform the Company about the theft of logins, passwords or any other access keys of the User to the personal account (office); And
(5) not provide third parties with access to your account (cabinet) and / or logins, passwords or other access keys; And
(6) not upload, store, publish, distribute, post, advertise, send, make available or otherwise use User Content that (a) is threatening, defamatory, offensive, defamatory or defamatory or business reputation or violates the privacy of other Users or third parties; and (b) is spam, bullying, vulgar or obscene, contains pornographic images or text, scenes of a sexual nature, including those involving minors, or scenes of violence, including sexual violence, against people or animals; and (c) contains any form of incitement to suicide and/or promotes or contributes to inciting racial, religious, ethnic hatred or enmity, promotes fascism or racial superiority, or contains extremist materials; and (d) promotes the violation of the rights or legitimate interests of other Users or third parties, or promotes a crime or contains advice/guides/instructions for its commission; and (e) violates other terms of this Agreement or is prohibited under applicable law; And
(7) not perform any actions (with or without automation tools) aimed at collecting any personal data of other Users; And
(8) not take any action or assist third parties in taking any action aimed at disrupting the operation of the Application and/or Services, including, but not limited to (a) uploading viruses or malicious code; (b) take actions that may lead to the disabling of the Application and / or Services, to disrupt the normal operation of the Application or its software, or to degrade the appearance of the Application and / or Application Content.
(9) not take any other action that is illegal, fraudulent, discriminatory or misleading.
User rights to posted content
5.2. The User Content created by you is an object of intellectual property, protected by applicable law, and therefore the Company does not claim to receive and does not require you to grant it any ownership rights to your User Content. Nothing in the text of this Agreement should be interpreted as depriving the User of the rights to the User Content created by him or their limitation.
5.3. You hereby grant the Company a non-exclusive, royalty-free, worldwide license (the "License") with the right to transfer and sub-license to store, use, distribute, modify, launch, copy, publicly perform or display, translate your User Content and the creation of derivative works based on it.
5.4. The validity of the License issued by you in this way is automatically terminated if your personal account (office) is deleted or if the Application is deleted from a smartphone or other device.
5.5. The Company undertakes to take all possible actions aimed at the complete removal of Your User Content immediately after the occurrence of circumstances for the termination of the License, except for the following cases: (1) part of Your User Content was used by other Users (based on the License previously issued by You, in which case Your User Content will remain available until other Users delete it); or (2) the User Content posted by you is evidence of any misdemeanor or crime in criminal, administrative or civil proceedings, or its subsequent storage is required based on the requirements of applicable law or received a request from a competent public authority; or (3) as otherwise specified in this Agreement.
User Content Requirement
5.6. Users are prohibited from uploading any User Content that may belong to third parties or the rights to use which have not been granted to such User to the extent necessary. The User hereby undertakes to indemnify the Company for ALL DAMAGES AND LEGAL EXPENSES THAT HAVE BEEN INCURRED IN CONNECTION WITH A SUIT BY A THIRD PARTIES THAT THE PUBLISHED USER CONTENT INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF SUCH THIRD PARTIES.
5.7. The User is advised not to upload any User Content that may contain confidential or other personal information. The Company recognizes any User Content as such that does not contain confidential information at all, and therefore does not assume any obligation to protect it from disclosure or encroachment by third parties.
5.8. The Company does not and cannot verify all materials published by Users as part of the User Content they create, and therefore the Company is not responsible for the content of such User Content, for its use and / or its impact on third parties or other Users. Operating or owning the Application does not mean that the Company endorses, warrants, distributes and/or believes in the information posted as part of the User Content.
5.9. The user is responsible for they own protection and protection of their device from viruses and other malware. The Company does not assume any responsibility for harm caused as a result of the use of the Application, its Services and / or User Content (including its download).
5.10. The Company has the right to check User Content for compliance with the requirements of this Agreement or applicable law at any time. At the same time, nothing in the text of this Agreement should be interpreted as a direct obligation of the Company to conduct any independent verification of the User Content, except for the request of other Users or third parties.
5.11. If you encounter User Content that violates the terms of this Agreement or the legal rights and interests of Users or third parties, you can submit your complaint as follows:
send an email to email@example.com
5.12. If it is found that User Content violates the terms of this Agreement or the provisions of applicable law, the Company has the right, in its sole discretion, at any time, without the need to warn the User and assume any responsibility in the future, to remove such User Content altogether, and in case of repeated violation - delete your personal account (office).
Feedback on the application
5.14. Each User has the right (but not the obligation) from time to time to leave or send their ideas, feedback, suggestions or projects aimed at improving the operation of the Application or the quality of the Services provided. Such feedback can be sent by the User in the following way:
send an email to the following address: firstname.lastname@example.org
5.15. In the event that such an idea, feedback, suggestion or project is submitted, the User automatically grants us a non-exclusive, royalty-free, worldwide license with the right to transfer and sub-license to store, use, distribute, modify, launch, copy, publicly perform or display, translating your ideas, feedback, proposals or projects, as well as creating derivative works based on them.
5.16. Any such information provided to the Company is automatically treated as non-confidential.
6. Advertising in the app
Placement of advertising by the company
6.1. The Company has the right to place any advertising or marketing materials from time to time.
Placement of advertising by third parties
6.2. The Application Content may contain links to the websites of Specialists, as well as third parties and / or advertising or marketing materials about goods / services provided by such Specialists, third parties (hereinafter referred to as "Third Party Advertising"). THE COMPANY DOES NOT ASSUME ANY RESPONSIBILITY (1) FOR THE CONTENT OF THIRD PARTY ADVERTISING OR FOR THE AVAILABILITY, QUALITY AND SAFETY OF PRODUCTS/SERVICES PROMOTED IN SUCH ADVERTISEMENTS; and (2) FOR ANY LOSS OR DAMAGE SUFFERED OR CAUSED BY A USER AS A RESULT OF THE USER'S READING SUCH ADVERTISEMENTS, USE OF THE PROMOTED GOODS/SERVICES PROMOTED BY THIRD PARTY ADVERTISEMENTS.
6.3. In case of transition to another site through the placed Advertisement of the Specialist, third parties, the Company cannot guarantee that such a website is safe for the User and/or their computer. Nothing in the text of this Agreement should be construed as an assurance, encouragement, recommendation or inducement of the User to use Third Party Advertising, visit any third party websites, as well as try, purchase, use any goods/services of third parties.
7. Payment through the app
7.1. The application does not provide the opportunity to purchase any goods/services through it.
7.2. Consultations or assistance of specialists in resolving issues related to the execution of documents, the application of the laws of the respective country, renting/purchasing housing, organizing everyday life can be rewarded by the purchase of "catcoin" and its transfer to a certain specialist or the Administrator of the mobile application, site.
8. Make in-app purchases
8.1. Inside the mobile application, the site operates a system of In-app purchases of the internal currency "catcoin", which the User can use in accordance with the terms of this Agreement.
9. Access to the app
9.1. The Company reserves the right to change or modify the Application Content at any time without giving a reason, at its sole discretion and without the need to notify the User about it. The Company also reserves the right to modify, interrupt or discontinue part or all of the Application at any time without any further notice. In connection with the foregoing, the Company does not assume any responsibility to the Users or third parties for any changes, modifications, deletions, terminations or interruptions in the operation of the Application.
9.2. The Company does not guarantee that the Application and Services will be available to the User at all times. From time to time, the Company may experience hardware, application software, or other issues that may require time for the Company to investigate and resolve such issues. Such troubleshooting may result in failures, delays or errors in the operation of the Application. The Company reserves the right to change, revise, update, suspend, discontinue or otherwise change the Application at any time or for any reason without prior notice. The User agrees that the Company shall not be liable for any loss, damage or inconvenience caused by the User's inability to access or use the Application during the downtime or termination of the Application. Nothing in this Agreement will be construed as obliging Us to keep the Application running without interruption.
9.3. The Company may from time to time provide Updates and require them to be installed on the User's smartphone or other device. In this case, the User is the sole responsible person for installing Updates and is fully responsible for any losses, damages or lost profits caused to the User by untimely installation of Updates or failure to install them at all, incompatibility of installed Updates and smartphone / other device. The Company does not provide any technical support or Internet connection to the User to be able to access the Services and/or their Updates.
9.4. The User has the right to stop using the Application at any time by deleting it from their smartphone or other device.
9.5. In case (1) the User violates the terms of this Agreement or when the Company has reasonable grounds to believe that such violations have been committed; and/or (2) violation of the intellectual property rights of the Company, other Users or third parties; and/or (3) committing actions that are illegal, violate the rights and interests of the Company, other Users or third parties, or undermine the operation of the Application or the ability to use the Application by other Users; and/or (4) the User is using the Services or the Application in a way that may give rise to legal liability for the Company in the future; and/or (5) if required by applicable law or a competent state authority, the Company has the right to terminate (stop) the User's access to the Application and Services at any time without prior notice by deleting their account.
In the event of the occurrence of the circumstances set out in the previous paragraph, the User is prohibited from creating any other accounts in the Application in the future.
9.6. The Company also has the right to delete the User's account due to its inactivity for 365 calendar days in a row.
9.7. In all cases of deleting the User's account or deleting the Application from the User's smartphone or other device, all data and information posted by the User in the account and / or associated with it will be permanently deleted. The Company does not assume any responsibility for the deletion of such data and information, as well as for any harm, damage, loss or loss of profit caused to the User by such deletion and / or lack of access to the Services in general.
10. Ask a question
10.1. If you have any questions regarding the terms of this Agreement or the procedure / method of their execution, you can address your question to us in the following way:
send an email to the following address: email@example.com
10.2. Employees and representatives of the Company undertake to make every possible effort to respond to your request within a reasonable period of time.
11.1. IN NO EVENT SHALL THE COMPANY OR ITS REPRESENTATIVES BE LIABLE TO THE USER OR TO ANY THIRD PARTIES:
(1) for any indirect, random, unintentional damage, including lost benefits or lost data, harm of honor, dignity or business reputation caused by the use of the application, services or other materials to which the user or other persons gained access through the application, even if THE COMPANY HAD WARNED OR INDICATED THE POSSIBILITY OF SUCH HARM; And
(2) FOR THE ACTIONS OF OTHER USERS, FOR USER-POSTED CONTENT, FOR GOODS/SERVICES PROVIDED BY THIRD PARTIES OR OTHER USERS (EVEN IF ACCESS TO THEM HAS BEEN PROVIDED THROUGH OUR APP) TO WHICH THE BENEFITS ARE RECEIVED; And
(3) in cases expressly provided for by the terms of this Agreement or the norm of the current legislation.
11.2. Our liability for anything related to the use of the Application and/or Services is limited to the extent permitted by applicable law.
12. Disputes resolution
12.1. In the event of any disputes or disagreements related to the execution of this Agreement, the User and the Company will make every effort to resolve them through negotiations between them. If the disputes are not resolved through negotiations, the disputes shall be resolved in accordance with the procedure established by the current legislation of Georgia.
13. Final provisions
13.1. We may revise, supplement or change the terms of this Agreement from time to time. Such changes are generally not retrospective. In the event of such a revision, addition or change, the Company undertakes to notify the Users 5 calendar days before the entry into force of such changes by publishing the relevant information directly in the Application itself (in the Application settings).
If, after the changes or additions made to the text of the Agreement, the User continues to use the Application, this means that he is familiar with the changes or additions and accepted them in full without any objections.
13.2. Unless otherwise expressly stated in the provisions of this Agreement or directly follows from the norms of the current legislation, the substantive law of Georgia shall apply to the terms of this Agreement.
13.4. If one or more terms of this Agreement become invalid or invalid under applicable law, the remaining terms of the Agreement do not lose their force and continue to operate as if the invalid or invalidated term did not exist at all.
13.5. Access to the Application and its Services is provided to the User "as is", We do not promise, guarantee, imply that the Services and the Application may or may not suit your needs, goals, expectations, and therefore we do not guarantee any specific result or consequences resulting from your use of the Application and its Services.